New patients

Starting with us is simpler than you fear.

Whether this is your first dialysis session or you're moving from a hospital or another center, here's exactly what happens — and how to reach us.

Your first visit

Please bring:

  • A valid ID
  • Your PhilHealth Member Data Record (MDR)
  • Referral and recent lab results, if any
  • A list of your current medicines

You'll meet the nurse and doctor, we'll review your records, and we'll explain the schedule and costs before anything begins.

Transferring your care

Moving from a hospital or another dialysis center is common and easy. Bring your latest dialysis records, lab results and medication list, and we'll take care of continuity so there's no gap in your treatment.

Not sure what you have? Just send a request below — we'll guide you.

Request an appointment

Tell us a little, and a real person will reply.

Prefer to chat? Message us on Messenger or Viber, or call your nearest center.

This form is not for emergencies. For urgent concerns, call your nearest center or the hospital ER.